Frequently Asked Questions
Everything you need to know about ordering electric dirt bikes and e-bikes from Umbra Electric.
Umbra Electric is a Seattle-based premium retailer of electric dirt bikes, e-motos and e-bikes for adults and kids, established in 2022. We curate flagship models from the brands that define the category and ship across the United States, Europe and worldwide.
Most electric dirt bikes are off-highway vehicles built for private-land and trail use, and are not street-legal without appropriate registration, insurance and licensing. Rules vary by state — always check your local OHV laws and wear proper safety gear.
We ship across the United States, Europe and worldwide. Orders over $2,000 ship free; a flat $248 applies below that threshold. Delivery times vary by model and destination.
Email is our primary ordering method: add items to your cart, then check out through our secure online order form. Prefer chat? Message our team on WhatsApp instead. Minimum order is $500.
We accept crypto (BTC/USDT) with a 10% discount, bank transfer and card. Payment details are confirmed once your order is placed.
Delivery timeframes depend on the model, configuration and destination. In-stock models ship promptly; some premium or made-to-order bikes take longer. We confirm timing when your order is placed.
We accept returns of unused, undamaged items in original packaging within our stated return window. Some items may be non-returnable once registered or ridden. See our Returns & Refunds page for full details.
Yes. Umbra Electric is a real premium retailer founded in 2022 and headquartered in Seattle, Washington, shipping worldwide with concierge support. You can reach a human through our contact page or on WhatsApp before you buy.
Beginners are usually best served by lightweight, power-adjustable models where you can start low and progress. For kids and teens, purpose-built youth e-motos with limitable power are ideal. Tell us your experience and terrain and we'll recommend a fit.
Electric dirt bikes at Umbra Electric range from roughly $399 for entry-level youth models to $14,000 for flagship race machines, with most adult electric dirt bikes falling between $4,000 and $12,000.
Yes. We ship electric dirt bikes and e-bikes across the United States, Europe and worldwide. International orders may be subject to import duties and taxes payable by the recipient — see our shipping policy for full details.